Shipping policy

Shipping Policy

NOVA HARBOR LTD

Thank you for shopping with NOVA HARBOR LTD. Please read our shipping policy carefully before placing your order.

Order Processing Time

All orders are processed within 1–3 business days after the order is placed.

Orders are not usually processed on weekends or public holidays. During busy periods, processing times may be slightly longer.

Shipping Time

Once your order has been processed and shipped, delivery usually takes 7–10 business days.

Please note that shipping times are estimates and may vary depending on your location, courier delays, customs processing, or other factors outside of our control.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email, depending on the shipping method used.

Incorrect Shipping Information

Please make sure your shipping details are correct before completing your order. NOVA HARBOR LTD is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Delays

While we aim to deliver all orders within the estimated timeframe, unexpected delays may occur. If your order is significantly delayed, please contact us for assistance.